Someone holds a sticky note that says “blockchain” on it.

The Creative’s Guide to Blockchain

Although it was first described as early as 1991, blockchain wasn’t implemented until the cryptocurrency bitcoin was launched in 2009. The goal of bitcoin is to record and distribute information securely across a computer network, or ‘chain’. Once information is added to the chain, it is very difficult to...

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A small business.

Recruitment Strategies for Small Businesses: Navigating Staffing Challenges

Small businesses feel the effects of bad staffing strategies more than larger corporations. Although the hiring budget may be smaller, bad hires or missed opportunities have an outsized impact because the staff is smaller. It’s never too late to begin implementing a more thoughtful long-term staffing strategy. If you plan...

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A man and woman sit in the sun with cold beverages.

What is Behavioral Marketing?

Tailoring promotional materials to receptive audiences has been a goal of marketing from its inception. With the amount of user data continually rising, companies have more opportunities than ever before to create ads that suit unique market segments. Behavioral marketing is about gathering user information to better identify who is...

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A woman wearing a hat waves her arms in front of some graffiti.

Stakeholder Theory: 101

Too many organizations, managers, and strategists have a narrow focus on generating profit for the benefit of whoever owns the company. Stakeholder theory aims to correct this tunnel vision by taking into account other parties affected in the course of business such as communities, customers, employees, investors, and suppliers. A...

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A redhead woman works on a computer with multiple monitors.

How Companies Gather Data & What They Do With It

As digital products continue their rise, companies have an increasing number of opportunities to gather information on customers’ actions to better inform their business practices. From long-term behavioral trends to small interactions with a web page, companies are researching how customers use products. That can sound a bit scary, especially...

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A bearded man shopping in a supermarket.

6 Tips for Building Brand Loyalty

The end goal of highly effective user-based design is return clientele. To earn that sort of customer dedication, stellar products, and stand-out branding are needed in combination. Loyalty is based on trust, which in turn comes from repeatedly good experiences with brands that visibly care about and empathize with...

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Four women stand talking inside a greenhouse.

Sustainable Design Thinking: Creative Approaches for Going Green

Users and customers are more concerned with their environmental impact than ever before. Design thinking breeds innovation and an increased production right alongside it. If the theory behind the design doesn’t account for ecological concerns and sustainable business practices, the user, environment, and bottom line all suffer. As a highly...

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A man looks at advertisements in Times Square.

What is Omni-channel Experience Design?

How can UX designers ensure the user has a seamless, uniform experience? The answer lies in omni-channel marketing. Not only are more and more people visiting websites and using apps on mobile devices and wearable tech these days, but they’re also combining traditional channels like telephone and brick-and-mortar shops with...

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